Refund policy

At CopanoramaCook, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward return and refund process.

Return Eligibility:
You may return your item within 30 days of receiving it. To be eligible, the item must be unused, in its original condition, and in its original packaging.

Free Returns:
We offer free returns worldwide. Simply contact our support team to initiate the return process.

Refund Process:
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within a few business days.

Non-Returnable Items:
Items that have been used, damaged due to misuse, or not in original condition may not be eligible for a refund.

Late or Missing Refunds:
If you haven’t received your refund yet, please check your bank account and contact your payment provider. If the issue persists, contact us directly.